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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Getinge products

The group "New Technologies" offers for review the products of the plant Getinge: mechanical neonatal ventilators, monitoring devices, advanced cardiac index monitoring devices, artificial lung ventilation ventilators, chest drainage devices, heaters, cannulas, cardiopulmonary support systems, subcutaneous injection kits, extracorporeal life support devices, endoscopic vascular isolators, vacuum stabilizers of the beating heart, oxygenators, hemoconcentrators, patient data management modules, transplants, catheters, stents, anesthesia machines, surgical tables, ultrasonic cleaners, washing and disinfection machines, barrier systems for endoscopes, sterilizers, sealers, alpha ports, accessories for aseptic transfer, bioreactors, software, isotesters, insulators, glove tightness testers, washing machines, dryers, controllers
  • Monitoring systems Getinge
    Monitoring systems
    NICCI, PiCCO, CeVOX, etc.
  • Ventilators, fans Getinge
    Ventilators, fans
    Servo-i, Servo-s, etc.
  • Chest drainage devices Getinge
    Chest drainage devices
    Atrium Oasis, Atrium Express, etc.
  • Cardiopulmonary support systems Getinge
    Cardiopulmonary support systems
    Cardiohelp-i, HLS, etc.
  • Heaters Getinge
    Heaters
    HU 35 et al.
  • Extracorporeal life support systems, trolleys Getinge
    Extracorporeal life support systems, trolleys
    PLS, Sprinter, Rotaflow II, etc.
  • Endoscopic vascular isolation systems Getinge
    Endoscopic vascular isolation systems
    Vasoview et al.
  • Devices for operations on a beating heart Getinge
    Devices for operations on a beating heart
    Xpose 3, Activator, Axius, etc.
  • Devices for surgical perfusion Getinge
    Devices for surgical perfusion
    HCU 40, Rotaflow RF-32, etc.
  • Intra-aortic balloon counterpulsation devices Getinge
    Intra-aortic balloon counterpulsation devices
    Cardiosave IABP et al.
  • Anesthesia machines Getinge
    Anesthesia machines
    Flow et al.
  • Operating room infrastructure equipment Getinge
    Operating room infrastructure equipment
    Volista, Lucea, Lyra, etc.
  • Endoscope processing systems Getinge
    Endoscope processing systems
    ED-Flow SD AER, etc.
  • Devices, accessories for cleaning and disinfection Getinge
    Devices, accessories for cleaning and disinfection
    Elmasonic Med, Aquadis 56, etc.
  • Sterilizers, sealers Getinge
    Sterilizers, sealers
    HS33, Stericool A, etc.
  • Bioisolation systems, aseptic transfer devices Getinge
    Bioisolation systems, aseptic transfer devices
    DPTE-BetaBag, etc.
  • Industrial equipment for cultivation Getinge
    Industrial equipment for cultivation
    Applicon BioBench, AppliSens, etc.
  • Insulators, leak testers Getinge
    Insulators, leak testers
    ISOTEST, ISOFLEX-S, GLT, etc.
  • Washing machines, closing processing systems Getinge
    Washing machines, closing processing systems
    GEW, GMP, Lancer Ultima, etc.
  • Bioreactors Getinge
    Bioreactors
    Applicon Bio, MiniBio, etc.
  • Bioprocess controllers Getinge
    Bioprocess controllers
    Applicon my-Control, Livit Flex, etc.
  • Accessories Getinge
    Accessories
    Software, catheters, incubators, etc.

NEW TECHNOLOGIES GROUP

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